Client Feedback

Borneo, here we come!  – June 2020

I can honestly say that I have never had such a positive, personal and rewarding experience with any other travel company than I have had with Odyssey World. They more than tick all the boxes, they go the full extra mile to ensure each and every customer is fully looked after and has the most rewarding holiday experience. 

I have been delighted with the service I have received from Odyssey World – they have helped me find the perfect travel experience I was looking for in Borneo, and I wouldn’t hesitate to recommend them to anyone. 

J. Collins

Covid-19 Travel Disruption – July 2020

You were absolutely fantastic last year, keeping us informed and taking the time to explain our options to us in full. You helped us to feel secure in our decision to sadly postpone our trip (thank goodness we did!), and were quick to respond whenever you had heard back from the different providers.

F. Harrison

Namibia: A trip we will remember for a long time – October 2019

We had the most amazing time. Your planning was fantastic; we saw everything we had hoped for and more. All the accommodation was acceptable, some delightfully quirky, others outstanding.

The truck was perfect, with [your ground partners] offering great support and service.

All in all, a trip we will remember for a very long time. We are very grateful for everything you did to make our time in your wonderful country [Namibia] so memorable.

H. Knott

A fabulous trip to Botswana – July 2019

Thanks for all your help in organising a fabulous trip for us – we loved it! We had fantastic game viewing! All the camps were great and we were looked after really well.

Jacks was our favourite- a really special place and experience. Pom Pom was better than Guns, though it was nice to be in Guns as a super small camp (complete with elephants roaming through!).

The game viewing in Chobe was some of the best (fab for birds as well as the bigger game) and being on boats was super easy, dust and bump free!

Having a bit of a break from the safari at Vic falls was very civilised and is a super hotel with real 5 star service.

Thanks again,

A & C Nimmo

Left my heart in Borneo – July 2019

We had a fantastic holiday and really appreciated your recommendations and how organised everything was.

Our trip started with 2 nights in the Majestic in KL – your choice of hotel was exceptional – very elegant and we thoroughly enjoyed its charm – which got the holiday off to a great start. Afternoon tea in the tea lounge and cocktails in the smoking bar…

The absolute highlight was the 5 nights spent [in the jungle] lodges – we had the most fantastic guide (Eric) for our 4 days on the river – he brought it to life with his knowledge and keen eye for wildlife. He also shared his Malaysian heritage with us which felt like a privilege. We had great sightings of wild orangutans and elephants. We thought the river surroundings and jungle were very special and we also thought our trip to the village house for lunch was a highlight. Just wonderful.

[Your ground agents] also truly look after their guests – to the extent that Eric even checked us in for our next flight at the airport – we were bowled over by how organised it was and how well we were looked after.

We then went on to Gaya Island report – to be honest it took me a little while to adjust to this as I had left my heart in the jungle! But I did get in the swing of it. Again a good recommendation. It was expensive, but we were prepared for this. Great snorkelling and enough to do for the 4 nights we were there.

Overall, a truly special family holiday that we will never forget. I am hoping we do another adventure type holiday at some point and you will be our first point of call for any enquiry.

R. Askew

Exhilarating Borneo – July 2019

We had an amazing time, it was incredible to see orangutans, snakes, sun bears and fireflies.

Our guide for Abai & Sepilok, Bryant, was wonderful – he had so much knowledge of the natural world and the river cruises were exhilarating.

The lodges were perfect, the staff accommodating and friendly. I can’t praise the staff enough, they went above and beyond to ensure we had everything we needed and my dietary requirements were catered for. A particular highlight was having breakfast in the jungle at Abai lodge surrounded by a wild pig!

H. Pavey

Two very close encounters in Borneo – March 2019

One of our main reasons for going to Borneo was to see orangutans & one of the highlights was seeing them in the wild in the Danum Valley Rainforest. We were particularly lucky as we had two very close encounters – one orangutan was crossing the road in front of us and another was in a ditch close by and we then watched it build its nest for the night.

We enjoyed all of our trip and appreciated the variety. Bunga Raya Resort on Gaya Island was wonderful. So picturesque with white sands and blue seas with the jungle in the background.

An unexpected bonus was meeting some lovely people from different parts of the world through are various treks and river cruises.

From our initial contact, Felicia was great. She listened carefully to our particular requirements and planned an excellent itinerary for us. She kept in regular touch, made all of our bookings, including flights, and managed to secure our preferred standard of accommodation. The final travel documents were detailed and accurate and the information provided about Borneo and what to take was very helpful. 

D. Beavis

Borneo is really stunning; it’s a shame we had to come back home…- January 2019

Everything ran perfectly smoothly- was very well organised and there was always someone to tell us where we needed to be and when, so we could relax as we didn’t have to worry about any of that. The people that we met (drivers, accommodation staff, tour guides) really made our holiday, everyone was extremely knowledgeable, helpful and friendly.

The accommodation was amazing, especially the lodges, we loved being right in the rainforest and walking around the board walks in our spare time. The river and walking tours were also brilliant- we saw a tremendous amount of wildlife, including 5 wild orangutans which apparently is very lucky!

It was an absolutely incredible experience and we would definitely recommend it to anyone who loves nature and wildlife! Thank you so much, it was certainly the best trip we’ve ever had.

C. Rich & A. Gould

Our guides in Israel & Jordan…have become friends for life –  November 2018

Good afternoon,

We had an extraordinary, exciting and wonderful holiday in Jordan and Israel. Your arrangements were exemplary and we were collected from airports and stations on time. Our guides in Jordan and Israel were wonderful and have become friends for life.

S. Lourenco

Climb Mt. Kinabalu – it’s not that bad!- September 2018

[Felicia] re-jigged our itinerary to fit in exactly what we wanted, chose great guides and accommodation.

Gaya Island Resort was obviously amazing, but we were also very impressed with the MY Jungle Lodge and the Danum Valley Lodge was spectacular. Our guide and driver for the KK / Mount Kinabalu portion was great – really helpful and went above and beyond helping us get good photos of the mountain en-route. Our guide in Danum Valley was absolutely superb (his knowledge of both nature and English was very impressive, and he had a great sense of humour too).

Danum Valley is a must. Climb Mount Kinabalu (it’s not that bad!) but take a spare set of dry clothes as it frequently rains on the ascent and it’s too cold in the lodge for things to dry. The Fisherman’s Cove restaurant at Gaya Island Resort is fantastic. And for enormous plates of delicious seafood in KK, try Seremban restaurant on the seafront.

E. Norman

An unforgettable family trip to Borneo – August 2018

Hi Felicia,

We had a great holiday, thanks. It was very well put together and felt like the right mix of relaxing vs. jungle treks and riverboat rides. The highlights were seeing all the crazy critters (stick insects, pill millipede, furry caterpillars, venomous snakes) and amazing mammals on show in the wild. We were lucky to see 3 wild orangutans, including a mum and child, herds of pigmy elephants on two separate river boat rides and gibbons swinging around the Tabin wildlife lodge. The hospitality from all the lodge and hotel staff was fantastic too and we always felt well looked after. The guides at Tabin and on the Kinabatangan river we all excellent – very knowledgeable, local and friendly. All the internal transfers and hand-offs worked really well – there was always someone waiting there for us – and it felt like a good order to be seeing everything in.

Thank you for putting together a great tour for us. The kids loved it too. It definitely worked well for kids our age (5 and 8) and people shouldn’t be putting off taking young kids on this kind of trip.


P & C Millward

Zimbabwe, a wildlife-filled adventure  – August 2018

Odyssey found us a fantastic holiday. Everyone I spoke to was so knowledgeable and helpful.

[Our guides were] lovely – knew so much about the area, the wildlife and the culture. He was also a good laugh and very helpful and attentive when he was driving us around Hwange and when he was keeping us company at the hotel. He was also very good at spotting and showing us the animal tracks in the sand plus the signs to look out for when searching for a lion’s fresh kill.

Victoria Falls was an amazing spectacle. Make sure you do the walking tour with a guide to show you around.

Hwange National Park included a ride on the Elephant express train for us. A wonderful addition to our holiday and lots of fun. Both locations we stayed in offered close up encounters with Lions, Elephants, Hippos, Crocs, Wildebeests, Buffalos, Zebras, Giraffes, many types of antelope and birds large and small. Our favourites were the elephants and the zebras in terms of their beauty and quantity. The lions were so majestic and awe inspiring. We also learned so much from our guides.

S. Sofroniou

Borneo, a special place to visit – April 2018

Got back today from a fabulous trip to Borneo put together by Felicia. I can honestly say that it exceeded all my expectations from start to finish. It was a great itinerary and everything was made so easy by the excellent in-country companies who were always there when we needed them. George was our guide on the river and he was a star. All the accommodation was of a high standard from the well placed city hotel through the river and forest lodges to the sheer luxury on Gaya Island. Borneo really is a special place to visit and our trip packed it all in with a good mix of animals, sightseeing and relaxation. Odyssey World really gave us a holiday to remember.

T. Crosby

Making Odyssey friends in Borneo – April 2018

Hi Felicia, 
We met up with other Odyssey clients which was lovely. The children are still chatting on whatsapp!
We had a fantastic holiday and everything great. The itinerary you set for us was perfect and we all enjoyed it completely. I don’t think there was anything that we would have done differently.
Thank you so much for all your help! We just need to start saving for our next trip!
Obviously, when we do, we know who to contact!
Thank you!

H. White

A welcoming trip to Jordan – April 2018

Just wanted to say thank you to your whole team for making our vacation a success!
We had a wonderful time, even better than expected in so many ways.
Jordan is a beautiful country with the friendliest of people.
… one of the key message I received is that Jordan needs ambassadors to encourage tourism. As per our driver … ´they have very noisy neighbours but Jordan is beautiful and peaceful with a friendly and welcoming people!’
Thank you for making this possible.
Best to you all,

L. Carrier

Returning to Jordan after 24 years – March 2018

What was the most memorable or exciting part of your holiday?
Interacting with the people of Jordan will be the first memories we keep. The beauty and majesty of the country, combined with the living history was exciting to experience. From the green fields of the north to the southern desert, preserved roman Jerash to Nabatean Petra, all beautiful to see.
What tips would you give other travellers booking this holiday?
Don’t be in a hurry, absorb what comes your way. Take time with the daily interactions (skipping over the souvenir sellers though) and enjoy the genuine hospitality. The history has many layers, so try to relate to the history, past and that in progress.
Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
The vacation benefits the local populace in two ways, first by staying in the preserves and in the Wadi Rum camps, jobs are created where none existed a few years ago. Second, many of the shopping opportunities are at sites created to benefit the Queen Noor foundations employing and giving skills to locals that do not have traditional schooling opportunities or good jobs in remote locations. So skip the cheap imported goods and buy the hand crafted items where many times you can meet the artist too.
Finally, how would you rate your holiday overall?
Extremely satisfying.  We found what we were looking for. A great diversity of locations and activities allowing personal interaction with many of people of Jordan. In eight days we ranged the length of the country, visited many interesting sites, yet never felt rushed, allowing us to linger and enjoy each moment.
We can’t put a ‘value’ on the memories we just made, so it is impossible to give a ‘value for money’ assessment for your team in Jordan. Just know we won’t wait another 24 years before our next visit and we will work with you again without a doubt.
We cannot say enough about our driver and our guide. Either would have been excellent, both together was just too much fun. Everyone knows them and vice versa. We can’t count how many drivers and guides we met across the country. They are both flexible yet goal oriented. A rare balancing act indeed. Just how good are they, let me relate:
Thanks for the memories…
PS: the hotels and meals included were very good relative to your pricing. The transportation and the guides handling all tickets, access to sites, formalities at the airport and recommendations of where to dine exceeded our needs. 
Again, thank you and your associates for providing a wonderful experience that will not be forgotten.
Best to you,


The highlights of Borneo – February 2018

We booked a 7 day/3 centre trip in Borneo with Odyssey World… also booked 5 flights for us. Everything went according to plan and O W notified us a few days in advance when there was a time change to one flight.
We were very impressed with the service we received. Sepilok Nature Resort was beautiful and definitely the best choice for us in the area. We loved seeing the orangutans and sun bears. We also took ourselves off to the Rainforest Discovery Centre for bird watching.  Abai Jungle Lodge was very special. The transfer from Sepilok to Abai was efficient and friendly and the sea/river part by boat was exhilarating! To travel up river in the Borneo jungle, seeing virtually no settlements, was magical. To stay at Abai in the beautiful setting was very special. Our guide, Bryant, was very knowledgeable. We were especially interested in bird watching and it didn’t disappoint. Bryant was able to spot and identify birds as well as other wildlife. On our last morning he and our boatman took us up river to Sukau where we had breakfast. Although Sukau was lovely I was very glad we had stayed at Abai Lodge. There were other resorts near Sukau and there was road access so it didn’t have the same feeling of remoteness.
From Sukau we were driven to the Borneo Nature Tours office at Lahad Datu. After completing paperwork and each receiving a smart water bottle we were driven to the Borneo Rainforest Lodge, Danum Valley. Our driver was excellent, negotiating the gravel road well.
The setting and facilities of BRL were excellent. Our guide, Akmal, had superb knowledge of the environment. He was able to tell us so much about the trees and plants. His ability to call and find birds was excellent. He was a lovely man and we felt we couldn’t have had a better guide to share our rainforest adventure with. The food was also superb. Given the remote location and the logistics required we did not expect such a high standard. The four chefs excelled themselves.
Reluctantly we had to leave and we were transferred back to Lahad Datu airport along the gravel road
All the drivers and guides we had during the week were of a high standard. They were competent, friendly and always on time, arriving at meeting venues before the allotted time. All these things helped to make our holiday a very enjoyable experience.
Thank you again

R & P Dodd

Mountains & Forts of Oman – February 2018

What was the most memorable or exciting part of your holiday?

The five day trip to the mountains. The scenery was wonderful and the guide and driver that we had made it even more memorable  because they were such lovely people. They treated us as friends and really added to the trip.

What tips would you give other travellers booking this holiday?
Take your time! There is so much to absorb. Two weeks was only just enough and we’re really glad that we built in a couple of days with nothing planned.
Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?


Our guides were fantastic Omani people and we did come across a few other Omanis working at Nizwa Fort and Jabrin Castle. Unfortunately there don’t seem to be many small locally run hotels and as we stayed in mainly big resorts we felt that they didn’t benefit local people, being staffed by “ex pats”, had huge environmental impact in both their construction and day to day running – all that water being used for endless washing of towels and watering of grass! All the hotels we stayed in said they were concerned to employ local people and to care for the environment and some did it better than others. Tourism in Oman does seem to focus on big international hotel resorts. Very comfortable and in some cases exquisitely luxurious but we did feel that the environmental impact was great.

Finally, how would you rate your holiday overall?

Fantastic. Amazing varied scenery, friendly hospitable people. Excellent hosts.

F. Wellgate

Cambodia & Vietnam Travels – February 2018

Hi Felicia
Just wanted to say that the holiday exceeded all my expectations. We had a fantastic time and the choice of places to visit and hotels we stayed in were fantastic. We both loved all the experiences we had especially Halong Bay and the room we had was the best on the boat! Thanks for making our holiday the holiday of a lifetime for us both.

A. Nicholson

A very special Borneo honeymoon – January 2018

Just back from our honeymoon to Borneo. Every new day exceeded our expectations and was even better than the one before! We’re making a photo book for this remarkable trip of a lifetime. Thanks again Felicia to you and your team for setting up and making our honeymoon so very special.

R & C Whetren

Escorted tour of Jordan – October 2017

Our driver Naaseh was wonderful, and was helpfulness itself. Ahmed, our guide at Jerash, was both well-informed and a pleasure to deal with. Hassan, who drove us out into Wadi Rum at Captain’s Camp, managed to get us to wonderful viewpoints without anyone else around, despite the fact that it was at sunset, and there were fleets of other vehicles out at the same time.
I was surprised by quite how extensive and well preserved the remains of Jerash were, even having visited Pompeii and Rome. Two days at Petra allowed us to fit in both the big summit climbs, to the Monastery and High Place of Sacrifice, without exhausting ourselves, and Little Petra was well worth visiting. Top tip, for which we have our driver to thank, was booking a second day for Petra on the initial ticket. This only cost an additional 10 JD, whereas getting a second ticket would have cost us another 50 JD each.
Feynan Eco Lodge was excellent, great food and staff, but we were only there for one night. Likewise the Captain’s Camp at Wadi Rum.
We ended up spending quite a lot more on tips than we had expected, but this was also due to the outstanding service we received throughout.
I would also like to say here how much we enjoyed our trip. The itinerary worked well, and the services provided were excellent throughout. In particular, our driver Naaseh was wonderful, and could not have been more helpful. He played a large part in making our trip such a special experience.

C. Elliott

Borneo – the holiday of a lifetime! October 2017

What was the most memorable or exciting part of your holiday? 
Our stay at Abai Jungle Lodge was definitely the most memorable and exciting part of our trip. The location alongside the Kinabatangan River was incredible and it was a real privilege to be able to sleep on the outskirts of the jungle, listening to the sounds of animals all around us. We had proboscis monkeys right outside our lodge and macaques hanging around at breakfast, as well as Junior, the wild boar (a frequent visitor here) and his piglets. We loved every aspect of our time here, from the dawn and dusk boat trips to the night walks around the boardwalks. In addition, the lodges themselves were extremely comfortable and all the staff at the resort were brilliant. Also, as a vegetarian, I was very impressed with the food on offer for me as I had been worried there wouldn’t be much choice! The guides in particular went above and beyond to ensure everyone had the best experience they were very knowledgeable, friendly, fun and tried extremely hard to make s ure we saw as much  wildlife as possible. I’ll never forgot the moment they spotted wild orangutans for us on the river.
What tips would you give other travellers booking this holiday?
I would recommend that other travellers make the most of all the additional wildlife activities available at every stage of the trip. In particular, I would recommend booking the night walks at Sepilok Orangutan Sanctuary and Sepilok Rainforest Discovery Centre, as well as visiting the nature reserve at Rasa Ria Resort. At the latter, we did both a daytime jungle walk and a night walk and both were fantastic. The guides were very good and made the experience a lot of fun. Across all these walks we saw flying squirrels, a slow loris, a binturong, a stink badger and many reptiles, birds and insects. Well worth it! Also, if you have free time at Kota Kinabalu, I would recommend visiting the night market. Finally, one tip for Sepilok – try to go to the afternoon orangutan feeding if you can. It’s a lot less busy as busloads of tourists come for the morning one, so we made the most of staying nearby to switch our itinerary around and start with the Sun Bear sanctuary instead.
Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?
To some extent, I believe our stay at Abai helped to benefit the local village. We took part in a tree planting project there, made a contribution and visited the village. As far as I understand it, the Abai resort sources fish and vegetables from the local village, which obviously helps them too and saves them from having to travel to Sandakan to sell their wares. We also adopted an orangutan from the sanctuary and our entry fees to all the sanctuaries in Sepilok, as well as at the nature reserve in Rasa Ria, also hopefully went towards future conservation. Obviously, we would have liked to have done more and tourism of any kind obviously has some environmental impact, but we were pleased to book with ethical operators.
Finally, how would you rate your holiday overall? 
For us, it was the holiday of a lifetime and certainly didn’t disappoint. We would love to go back!

R. Dyer

Forts and castles of Oman – October 2017

What was the most memorable or exciting part of your holiday? 
Visiting some of the interesting sights as we got inside Oman, the forts, the castles, the desert, wadis and swimming in the sinkhole was a fun highlight for me on a hot day!
What tips would you give other travellers booking this holiday? 
Take time to visit the country and consider having enough time to see the main sights but give you time to relax at the end of the day in some of the wonderful locations we stayed in. Tour company were excellent and everything ran to plan without a hitch!
Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation? 
Yes, especially when we were outside Muscat in the desert and Nizwa. The driver was local, we visited a Bedouin family and some of the local villages and souks. The stay in the desert and Nizwa particularly benefited locals and reduced environmental impact in their accommodations.
Finally, how would you rate your holiday overall? 
Great first time visit to Oman – exceeded my expectations!

J. Forshaw

Feeding Orangutans – September 2017

What was the most memorable or exciting part of your holiday?
Seeing a wild orangutan with a baby swinging through the trees.
What tips would you give other travellers booking this holiday? 
Spend at least a couple of days at Sepilok if you’re keen on seeing as much of the orangutans as possible. We stayed 2 nights and were able to to go to 3 feeding sessions and was brilliant to see the orangutans at different times of the day.
Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation? 
Yes, we went to a local village for lunch and there were lots of opportunities at Sepilok to donate to local charities.
Finally, how would you rate your holiday overall? 
Excellent, the tour arrangements made in advance ran exactly to plan. All our transfers were waiting for us at every stage without any hiccups, Our travel advisor was amazing beforehand and listened to everything we asked for. Highly recommend booking through Odyssey Travel.

R. Davern

Family adventures in Borneo – August 2017

What was the most memorable or exciting part of your holiday?

The adult male Orangutan we saw on our boat trip from Abai jungle lodge to Kinabatagan jungle lodge and the pygmy elephants we saw at the riverside on our first boat cruise and much more besides!!

Our paths crossed with a number of families and honeymooners on similar trips, talking to them and learning their experiences of Borneo only enhanced our enjoyment of the holiday. The local guides were extremely knowledgeable about their habitat and answered all questions regarding the environment and the wildlife.

What tips would you give other travellers booking this holiday?

You are always on the go in the rainforest with activities planned for you to do, by the time you reach Gaya island you will have earned the downtime to relax. Take plenty of mosquito repellent for the rain forest and plenty of sun cream for the scorching sun of Gaya Island.

Did you feel that your holiday benefited local people, reduced environmental impacts or supported conservation?

We planted a tree with the proceeds going back to the local villages and a lot of the guides are from the forest. Having spoken to the guides the village way of life is declining as children become more educated and move to the cities and towns. The guides we met in the Tabin wildlife reserve were educated, from the forest and were passionate about what they did. The balance between the tourist impact and that of the palm oil companies is a fine balance but all sides appear to be working together to ensure the sustainability of the environment.

How would you rate your holiday overall?

The whole family had a fantastic time, we met lots of different people, be it guides and fellow tourists. We are now considering where to head for next year.

A. Mills

Borneo Jungle Trekking – July 2017

What was the most memorable or exciting part of your holiday?
Difficult-there were many. Seeing a wild orang, just outside the cave at Gomantong, close up and “posing” for us, or rounding a bend on the Kinabatangan river to see 30-40 pigmy elephants of all ages on the bank. A set of experiences rather than just a holiday.

What tips would you give other travellers booking this holiday?
Be clear what you want from the holiday/what you would like to see, but wildlife isn’t predictable.

Take a camera with a good zoom if identifying birds/insects is a priority and an ID book or note names as you go along as when you get home it is difficult to remember.

Allow time to relax afterwards – early starts, multiple flights and living out of a suitcase can be very tiring.

The leeches are manageable without socks if you are careful and not nearly the “horror” I was expecting! Don’t expect to do any shopping unless you plan this in to your trip – but this wasn’t important to us.

How would you rate your holiday overall?
Perfect! The highlight was the Borneo rainforest lodge which must be in the most beautiful place in the world. The guides used throughout the trip were knowledgeable and flexible to what we wanted to see and do and special thanks to Acoh, Freda, Rose and Denny. All the transport arrangements went well and service at hotels excellent.

E. Barratt

Camp Leakey – June 2017

Good communication from the beginning to the end.

The staff on the boat were all great, they took so good care of us and treated us like princesses. Our guide was perfect, couldn´t have asked for a better guide. He was friendly and polite, and answered all of our questions without hesitation. He knew everything about the forest and the animals. When we were sailing and he spotted a monkey or other animals like crocodile, he always came to us right away very excited, hey look, do you see the monkey? We always asked ourselves, wow how did he ntice that?

The food was awesome, we always looked forward to eating. We were never hungry or thirsty.

Don’t forget the mosquito repellent!

R. Ragnardottir

Honeymoon in Thailand – June 2017

Odyssey explained everything clearly, and accommodated our minor adjustments with ease.

The tour guide for our duration in Bangkok was fantastic, really helpful and knowledgeable, very friendly, couldn’t do enough for us. Really made us feel welcome from the minute we landed (although we can’t remember his full name!)

Zeavola resort was our favourite, staff were very helpful and they remembered all of our complimentary honeymoon extras. Location is fantastic, with enough to do there that you don’t notice how isolated it is.

The Elephant Hills experience and camp was absolutely fantastic, definitely our highlight of the trip. We would strongly recommend this, however we would say it would be better to spend 2 night in the rainforest camp, and 1 night in floating camp on the lake. There are more daytime excursions available from the rainforest camp, whereas the floating camp has enough to cover 1 night, but if you spend 2 nights there you will either be just relaxing, or repeating some activities.

Dan & Siobhan

Hiking the Inca Trail in Peru – June 2017

Odyssey were very responsive; our suggestions were incorporated and options discussed.

The Inca trail was the highlight, a must for all visitors healthy enough to do so. For the adventurous perhaps climbing Huayna Picchu as well.

The guide in Sacred Valley was exceptional. Very informative, friendly and engaging.

Inkaterra Hacienda Concepcion had a lovely setting and excellent service. Staff and guides at Inkaterra Hacienda were also very good.

If you have the time perhaps to visit lake titicaca too. Add a day in lima… to venture into the city.

I. Bowry

Singapore & Sarawak – June 2017

What was the most memorable or exciting part of your holiday?
Seeing orang utans in the wild at Kinabatangan, and in the semi-wild at Sepilok, and seeing a herd of elephants cross the river at Kinabatangan seeing Deer Cave and Clearwater Cave at Mulu.

Did you feel that your holiday benefited local people?
Yes, we were made very welcome at longhouses

How would you rate your holiday overall?
Excellent, better even than I expected. 

D. Fear

Trekking in Oman – February 2017

We were overall very happy with the pre-departure documentation and service. Clear and comprehensive…Good at creating an itinerary that matched our needs and saved us a lot of research time. Also sensitive to our budget needs (in the end offering a self-drive trip which was perfectly suitable).

The local agents gave us a very comprehensive and helpful itinerary, with regular milestones, to help us navigate our way around the country.

Our hiking guide Abdul was phenomenal! Very friendly and eager to tell us about Oman. As part of the Mistfat loop he took us to a remote house in the mountains, where we had a coffee and dates with inhabitants. This was a very nice experience.

This was a very exciting, fun and adventurous holiday which we will fondly remember. Highlights were meeting the villagers during the Misfat loop walk, the night in the desert and bathing in Wadi Bani Khalid. I would recommend that other travellers self-drive, it gave us a lot of flexibility.

E. Saurat

Classic Jordan – October 2016

Liz was brilliant throughout. Rang us on a weekend about our enquiry and put a bespoke tour together for us from this. Answered all our questions promptly and helped with the pricing too.

The best hotels were The Dead Sea Spa and Movenpick Tala Bay – faultless service, great choice and quality of food.

The guides in Jordan were great at meeting us on our arrival and whisked us through immigration. Similarly in Aqaba they delayed the pick-up so we did not have to get up as early as planned, labelled our suitcases and got us from the entrance of the airport to airside in under 20 minutes. They were superb. Sami the guide for the day in Petra was also brilliant, superbly informative and stayed with us for nearly two hours longer than the allotted time.

The information regarding dress code was rather conservative and left us a little nervous as to what to expect. We wore long trousers and sleeves for the first two days but our guide advised that it was not necessary to cover up as much, as Jordanians were aware that our culture was different to theirs so were quite accepting of wearing shorts. Consequently in Petra and Aqaba we did, and did not experience any issues.

There were many memorable moments, from wading into the Dead Sea and beginning to float when the waters reached our waists, the evening visit to Petra, the day tour of Petra, snorkelling in the Red Sea and most of the other things we saw. There is so much history to see.

The best advice that I can give is to other travellers is to go. There is a lot of history along with an insight into another culture.

P. Smith

Natal Beach & Wildlife, South Africa – September 2016

My questions were answered promptly and efficiently, over all my experience with Odyssey World was first class.

Both the Oyster Box and our suite at Mkuze Falls were excellent in every respect, we couldn’t have experienced anything better.

Lizette in reception at Mkuze Falls went out of her way to help when there was a problem with the wi-fi.

There were so many highlights that it would be wrong to single out any.

At the Oyster Box the splendour, the high class room with the four poster bed, the vast range of food available, the attention to detail, the efficiency of the staff, and not forgetting the sight of the 15/20ft waves breaking on the shore.

The suite at Mkuze was out of this world, the view fantastic, the game drives captivating and the attention to detail by the staff was first class.

I recommend this holiday totally.

E. Parry

Malaysia, Borneo & Brunei

The organisation of our holiday by Odyssey World was superb! We have already recommended your services to many of our family and friends. Every detail, every pick up, every tour, every hotel, everyone we came in contact with was exceptional. We have absolutely no complaints at all. It was perfect!

We were so happy with the prompt responses we had with our consultant [at Odyssey World]. We loved the way that she listened to our requests and always gave us the very best advice/suggestions to suit our needs

We loved the tranquillity and exceptional friendliness of MY Nature Resort in Sepilok but All [hotels’s] were exceptionally well chosen.

We can honestly say that you need to thank everyone. Everyone involved in transfers, as guides and hotel staff were all wonderful and we do not have a single complaint to make about anyone. The documentation was so meticulously organised that we felt in very safe hands. The documentation was outstanding. First class!

Highlights – Just everything! The Abai Jungle lodge experience, the tour of Brunei, the Rasa Ria Resort, the location of hotels in KK and KL- All brilliant.

The most memorable part was the Gazebo dinner at the Rasa Ria Resort on our 30th Wedding Anniversary. If we do not live long enough to celebrate another major milestone, that paradisiac event will forever remain in our hearts.

Mr & Mrs Drury

Borneo Honeymoon & Gaya Island – July 2016

Great information provided in the documentation – we never had to worry or check things while we were there. It was very clear and complete.

Favourite hotel: Loved them all – the Abai River Lodge was beautiful. Sepilok Nature Reserve was stunning and the Gaya Island Resort was very luxurious. All the staff were fantastic, so friendly.

Basri, our guide in Abai, was lovely and very knowledgeable. Sunny the night walk guide at Sepilok was fantastic (really recommend doing that walk!) and all the team at Gaya worked hard to make our stay special.

Top Tips:

  • Buy 50% DEET before you go – we did and weren’t bitten once!
  • DO the night walk at Sepilok, it’s wonderful.
  • Eat with the villagers at Abai – the food is amazing
  • Do the mangrove forest kayaking at Gaya – the naturalist is amazing (he totally sings to the birds and they respond) and it’s just beautiful
  • Snorkelling at Gaya is brill just straight off the beach (head right of the jetty).

E Watkins

Read more feedback

Borneo on a Shoestring – July 2016

All extremely good, but Gaya Island and Sepilok Nature Resort fantastic.

It was just generally so much less stressful being met at each place, taken to the right places and having everything organised so well and so clearly. We didn’t have to have a moment’s concern about anything.

Highlights of the trip: All of it. Have already recommended it to a number of people.

S. Skinner

Read more feedback

Peninsula Malaysia & Borneo on a shoestring – February 2016

A very good service provided [from Odyssey World]. Your consultant clearly knew the area we were visiting and this provided reassurance.

KL Journal, Sepilok Nature Reserve, the Sabah lodges (Abai and Riverside), Shangri-La Rasa Ria were all excellent.

Our guide at Borneo Adventures, Erdy was amazing. He was so knowledgeable and professional. He also had a very friendly personality and his enthusiasm was infectious. A 5-star guide! I would also congratulate all staff at the Rasa Ria. I’ve never been so cared for at a hotel before.

An excellent trip – particularly the Borneo part. So much amazing wildlife, some even a surprise to the rangers/guides eg the pangolin spotted on the night walk at Sepilok. It may have been a regular visitor but the guides were very excited and it rubbed off on us. A very special moment.

We had packed quite heavy duty walking boots which were unnecessary and inappropriate. Lightweight trainers would be adequate for the jungle part of the trip. Also I would strongly recommend good quality binoculars – you may only get a chance to see these birds and animals once.

[Odyssey World] strongly advised against travelling to the Cameron Highlands during the Chines New Year. I now understand why. Whilst the celebrations themselves were an addition to our trip, the traffic travelling to the highlands was very heavy and the journey took hours.

W. Hislop

Highlights of Oman and Dubai – January 2016

Our favourite hotels were The Ahmedia Heritage Hotel – full of character, unlike much of Dubai which is so modern and The view – the name says it all.

Mohammad, our guide for the 5 day tour of Oman made our holiday extra-special. He was so pleasant and helpful, we felt really lucky to have him as our guide

Our Highlights: the turtles at Ras al Jinz. We were out of season and not expecting much but we were lucky and saw several. Also the car getting stuck in sand in the desert and the rescue vehicle getting stuck, too. It made quite an adventure. Also loved the wadis, they were beautiful!

[Odyssey World] arranged an excellent itinerary. 5 Stars.


A. Gill

Tailor-Made South Africa – November 2015

I wanted to contact you to say a huge thank you for organising our trip to South Africa. What a fantastic time we had, owed in no small part to you!

I think we all agreed that it was probably the best holiday any of us had ever had! What a wonderful place SA is (with very sadly a lot of social & political problems).

Thanks to you we stayed in some diverse & marvellous places. Amanzi Island Lodge in Kynsna was probably my favourite. What a place & we were so lucky that the weather was roasting while we were there, enabling us to go out swimming/paddling in the lagoon. However,so much of the accommodation you booked for us was so good. 
As for Kariega – well I never thought I’d get so ‘bowled over’ by seeing wild animals live. To see a lioness come & sit against the front wheel of your jeep, or a family of elephants demolishing bushes & trees, makes an unbelievable impression doesn’t it.
We very much appreciated what you did for us.

P & A Mawdsley

Borneo Honeymoon – September 2015

How would you rate Odyssey World? Odyssey was extremely helpful when we misplaced our itinerary out in Borneo. They arranged for the documents to be emailed over to help our journey at short notice.

What were your favourite hotels? Bunga Raya was fantastic. Sepilok was excellent too. Abai and Kinabangtan were relatively basic, as expected, but were still comfortable and the staff at Abai in particular were outstanding. At both Abai and Kinabangtan they prepared our rooms beautifully and gave us a special cake. At Abai they even sang us a special song, which was really touching. We would highly recommend those places.

Who made your holiday extra special? Albert, our guide on the Kinabangtan River, was absolutely superb. The staff at Abai were wonderful in how they welcomed us. All of the staff at Bunga Raya were excellent, but special praise to Eduardo.

It was an unforgettable honeymoon

R. Squires & L. Lund

Tailor-made Borneo – October 2015

No question was too silly. A good experience. The holiday was tailored to my requirements. Nothing was a problem. My travel specialist asked me what I wanted and compiled my itinerary. She altered everything I asked making this the perfect holiday for us. Well organised throughout. Always someone with you explaining how the day would progress. We were accompanied to airport check in ad not left until we had boarding cards. That is truly exceptional service.

Our favourite hotel was Traders’ Kuala Lumpur tower view room. Breathtaking. Sepilok Lodge – So peaceful.  Abai Lodge – escape from daily life. Transported to a life with no trappings I wish I was back there. The most memorable part was staying in Abai lodge and sailing up the Kinabatangan river watching wildlife in their natural habitat. It was perfect. Excellent boat driver and guide. So friendly they were like a friend. Punctual, knowledgeable and even provided tea and coffee and biscuits on every boat journey. Seeing a wild Orangutan swinging through the trees carrying a baby was magical as were the elephants on the river bank, the Proboscis Monkeys, birds and night time fireflies. It was magical.

Sheiro our guide in Abai made our holiday extra special. Such a lovely person. Only 21 but a font of knowledge and he loved his job and the animals and it showed. Joe the boat driver at the lodge good at spotting wildlife too.

M. Egglestone

Borneo on a shoestring & Gaya Island – September 2015

Was there anyone in particular that made your holiday extra special, such as a guide or hotel staff member?

Shiuro our guide at Abai Jungle Lodge and Charles at Gaya Island Resort

Were there any other highlights from your holiday that you would like to share with us?

Trip of a lifetime and would recommend highly. Great value for money in comparison to what other agents could offer

A Fletcher & P Mercer

Borneo Holiday – September 2015

Our holiday highlights: The time we spent at Abai lodge and the care taken by all the staff and guides was absolutely faultless.We saw some amazing wildlife, all thanks to Alan who made it his mission to help us.

Our room and the facilities on Gaya Island were amazing – our accomodation was exremely plush.

All in all our holiday was truly wonderful, I can’t stress enough how efficient the guides and drivers were, and all so friendly. Alan our guide round Abai lodge went above and beyond the call of duty in his quest to help us see as much wildlife as possible. Michael our guide around the city of Kota Kinabalu was very interesting and knowledgeable.

Mr & Mrs Griffin

Borneo and Gayana Eco Resort – August 2015

Everything was well organized and we did not have to think about anything! Everyone turned up when they said they would! We had wondered if we should spend any time at all in KK but really glad we did – it is a great little city – not smart, no pretensions, but enough to do for a couple of days – that without doing any of the tours. Will do those next time!

Ron – Ronald K Asuncion – our guide at Kinabatangan was organized, hard working, and extremely knowledgeable and fun to be with! In fact all the guides (Albert and others I cannot remember all the names) at the Sandakan/Kinabatangan part of our tour were all great.

Our favourite hotel was probably Kinabatangan Riverside Lodge, because of the experience on the river, the amazing guide we had and the group of people we were with, but all accommodations were great – Horizon Hotel in KK comfortable and great for a city hotel, Sepilok Lodge lovely (better than anticipated) and Gayana Eco Resort simply wonderful.

M Rae

Botswana Adventure – March 2013

Dear Liz,

We had a great trip and were very impressed by the Safari organisation and the airline which flew us seamlessly from camp to camp. We also benefited from the fact that we were the only people on this particular “Great Wilderness Journey”  so had the full attention of the excellent private guide for the whole period. At Linyanti the camp was opened for the first time this year for our benefit. Tubu Tree the upgrade was also very good, as was Xigera,  Kalahari Plains Camp and Toka Leya. The staff throughout were friendly, helpful and attentive. Each camp had its highlights and the food throughout was good and plentiful. Three nights at each camp proved about right with half a day “lost” for travelling. 
As to sighting we were very lucky and saw everything we might have expected to see and more – wild dog, Cheetah, Leopard, Lion, Sitatunga, Pel’s Fishing Owl etc etc. The only omission was  the “Black” lions of the Kalahari … Plenty of prints in the bush newspaper but no sighting!
Mr. Craig, Botswana – March/April 2013

Mr Craig

Vietnam & Cambodia Honeymoon 2013

Just to say from me it was an amazing trip of a lifetime, stress less from beginning to end … In the end the trip was a perfect balance of travelling, exploring by ourselves, lounging about and guided trips to Halong Bay, Hai Van Pass and Ankor Wat”

Matt Healey Vietnam & Cambodia Holiday 2013

M. Healey

Cambodia Honeymoon, April 2011

It was amazing! We had such a great time. It was so so hot but we saw so many wonderful things. All of our tour guides were so friendly and helpful and really knowledgeable. There were so many highlights but I think the best ones were the temples (so many of them!!), the microlight flight- Eddie and Jo were great, we felt so safe in their hands and it was such an amazing rush! Would definitely do that microflight again! We loved the camping experience also- the local people were so friendly and hospitable. I have to say the Eco Lodge just was heavenly! I could of spent all week there! The food is amazing in Cambodia- Aidan even tried deep fried tarantula! Claire & Aiden, Cambodia Honeymoon, April 2011

Claire & Aiden

Oman Holidays, Christmas 2011

I loved the night in the desert. The Bedouin tent style accommodation was charming while still comfortable with our own bathroom (open to the skies). The dinner was excellent and the place was very well run. We watched the sun set from the top of a dune well away from anyone else and all we could see was a sea of soft, silky sand. Magic. Later we gazed at the stars from the top of the dune without any light pollution at all. Odyssey World did an excellent job in organising everything. I can thoroughly recommend them.
The Hansen Family, Oman Christmas 2011

The Hansen Family

Malaysia Wedding & Honeymoon, January 2012

We had the most amazing time. The Danna hotel was truly brilliant the staf were helpful and made us all feel well looked after. The wedding day itself was perfect, everything I asked for and more. We were at the bar every night and the hotel had a live band playing. On the night of our wedding the band surprised us and sang which was so nice of them. Nick and I would really like to thank you for a excellent job.  The honeymoon also ran so smoothy it was a life time experience, one we will treasure forever.
We are very grateful for all your hard work you truly made the day perfect. 
Bridget and Nick, Mr and Mrs Josh x x
Malaysia Wedding & Indochina Honeymoon, January 2012



Mr and Mrs Josh

Jordan Highlights, February 2012

Petra was truly amazing!!! Magdi our guide was so informative and knowledgeable – a truly educating experience in his presence! A really amazing holiday!  Magdi made it such an informative and enlightening visit! Odyssey’s local agent made everything so easy from disembarking the plane at Amman to leaving and going through customs at the end.
M. Malloy, Jordan Highlights, February 2012 

M. Malloy

Borneo February 2013

I just thought I would write and tell you how much we enjoyed our recent holiday in Borneo. You put together a fantastic itinerary which went like clockwork. Your local agents always arrived absolutely on time for pick-ups and were a delight to deal with. They dealt impeccably with changes to the itinerary caused by David’s illness. 
I would like to give a special mention for our guide at Abai who was Raimie. His ability to spot wildlife, enthusiasm and courteousness were commendable and he certainly helped to make our holiday really special. The boatman who came with us for the evening trip on the river also went beyond the call of duty. A person unconnected to us dropped their sunglasses in the river when we were near the river bank. The boatman dropped over the side and felt around on the river bed with his feet until he found the glasses. Now that is service! 
Re the Shangri La Rasa Ria – the standards of service exceeded any hotel I have been anywhere in the world and we loved our time there. However, as a slight note of caution, the prices there are very high (eg a small beer £5) and I would recommend a couple staying there to put by at least £75 per day. However, as costs up to then were much lower than we hade expected it all balanced out over the whole holiday.
Thanks for working with us on refining the itinerary. We look forward to holidaying with you again in the future.
Ian Newton, Borneo Holiday – February 2013

I. Newton

Jordan & Israel, November 2013

Both guides were very knowledgeable and went beyond the call of duty. Without them I do not think we would have seen as much as we did. For the group I took, Jordan and Israel were an eye opener. They took notes as though they were going to produce a documentary.

Mrs T

Borneo, December 13

“Everything worked out perfectly (including the extra weight) and it was a fantastic holiday, a special mention for the guides in Borneo, they did a really brilliant professional job and really made the trip extra special. I got a photo of an wild elephant, that I was less than 10 meters away from, what a great experience 🙂 and I have many stories and memories of the trip”


Burma, November 2013

Mr D

Arabian Adventure Jordan – November 2013

Truth be told, almost every moment was a memorable moment. It’s difficult to choose one. Jerash in Jordan was a surprise. More Roman ruins than I saw in Italy. Petra Kitchen was a lot of fun and now I can prepare what I learned and feel like I’m back in Jordan. Dinner at Fauzi Azar Inn – best meals we had on the tour and we had really good meals. Singing and dancing at Bedouin Camp was great too! I really can’t choose one, sorry.

Borneo Wildlife & Beaches – November 2013

Highlights in particular were guide Ayrul on our stay at Abai. Both he and the staff at the lodge were very welcoming and knowledgeable, it was obvious they were keen we had the best possible experience and sought out wildlife for us, including Orangu-tangs, Wild boar, Buffy Fish Owl and Kingfishers. Danum valley, guide Beatrice went out of her way to find a Rhinoceros Hornbill once she knew it was top of our list of birds to see. Lankayan island resort – the staff were very hospitable (even though we weren’t divers) and went out of their way to provide a tailored buffet when it transpired we were the only two guests left on the Island on our last day.

Tanzania Safari – December 2013

Oliver’s camp – Simply stunning and a must for any die-hard safari goers/birders or people wanting a unique close to nature Africa experience. The mgt and team here are first rate and the best we had on our trip. Beyond brilliant. Ngorongoro Crate Lodge. We stayed on the South camp, Possibly the most special place I have ever stayed in the world. Completely unique in look, feel, set up and location. If I had to recommend anyone just one place to stay in the world for one night it would be here!